1. What is Shoecrafted?
Shoecrafted is a fashion-forward women’s shoe store offering a curated selection of stylish footwear designed to elevate your wardrobe and enhance your confidence.
2. How can I place an order?
You can easily place an order through our website. Simply browse our collection, select your desired items, and follow the checkout process. If you need assistance, feel free to contact our customer service team.
3. What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
4. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website.
5. What is your return policy?
We want you to love your purchase! If you’re not completely satisfied, you can return unworn items within 30 days for a full refund or exchange. Please ensure the original packaging is intact.
6. Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on your location.
7. How do I find the right size?
We provide a sizing chart on our website to help you find your perfect fit. If you have further questions about sizing, our customer service team is happy to assist!
8. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request before the order is processed and shipped.
9. Do you offer gift cards?
Yes, we offer digital gift cards! They make the perfect gift for any shoe lover and can be purchased directly from our website.
10. How can I contact customer service?
You can reach our customer service team via email at [email protected] or by phone at [Your Phone Number]. We’re here to help!
